A person that I think demonstrates competent communication is my sister, Victoria. This year I have had the pleasure of watching her in the professional role. She is so very calm and well spoken. Her appearance is calm and reserved. She is very polite, states her position clearly and effectively, and even in the face of adversity she has a poker face. These are qualities of a competent communicator, communicates without becoming overly reactive or defensive.
I hope that one day I will also be able to communicate the same way. I have already begun to model myself after her; however I think that I need to learn to refrain from reacting or having reactions in conversations.
Jennifer,
ReplyDeleteI believe that it is important for professionals to have the communicative qualities that meet the needs and expectations of colleagues and individuals that they serve. It is great that you have the opportunity to observe your sister’s communication skills in a professional setting. Often our communication differs depending on the setting and who we are interacting with. Thank You for sharing.